Towards boosting the quality services on all telephone networks in the country; the Nigerian Communications Commission (NCC) has called on telecommunications operators to strengthen Quality of Service (QoS) on their various networks in the festive season.
The Executive Vice Chairman, Prof. Umar Danbatta gave this advice during the grand finale of the NCC-sponsored Telecoms Cup Tennis Tournament in Lagos on Sunday.
Represented by Mr Jerry Ugwu, a deputy Director in the NCC, Danbatta said that the Yuletide period of the year always witnessed increased traffic on telecommunications networks.
He, therefore, charged operators to be fully prepared to cater for subscribers’ reliance on voice, data and Short Messaging Service (SMS) during the period.
”NCC’s message on a good Quality of Service (QoS) is always consistent to serve the interest of all operators, subscribers and stakeholders, despite that the operators are believed to know the dynamics of the market and understand the demand flow as well.
”This is a period that traffic is higher and so, operators must be prepared to meet the demands because it brings business to them.
Danbatta argued that telecoms operators will not be happy if the poor quality of service forced subscribers to desert their networks.
He drew the attention of operators to the migration of traffic from major cities to the hinterland, which might lead to the emergence of the need to adjust service distribution within the period.
Meanwhile, the final game of the tournament between Nishant Abi and Walter Eze closed at 6-1; 6-1 in favour of Nishant. Nishant and his partner also won the Men’s Double of the tournament.
