Pan-African financial institution, United Bank for Africa (UBA) Plc, went home with two highly coveted recognitions at BusinessDay’s Bank and other Financial Institutions Awards (BAFI).
UBA won both the Bank of the Year and the International Bank of the Year at the upscale ceremony which took place at the weekend in Lagos, Nigeria.
The frontline financial institution surpassed other competitors such as Guaranty Trust Bank, Access Bank and First Bank – to emerge top in both top categories. The event was attended by captains of industry, top public sector players and and Senior financial executives.
According to the organizers of the event, UBA won the ‘Bank of the Year’ in recognition of the bank’s consistent efforts and strides in out-performing its peers using a composite of financial metrics, strategic foresight, execution discipline, world-class governance, global vision and insightful delivery in its stated tasks.
In the same vein, the Bank also won the award for ‘International Bank of the Year’, through its vigorous expansionist policy and unmatched capacity for excellent customer service delivery. Recall that UBA has expanded impressively and grown astronomically over the years across many countries within the African continent.
UBA’s Deputy Managing Director, Mr. Liadi Ayoku, who received the awards on behalf of the bank, was full of appreciation while promising to consistently match the Bank’s core vision and mission with excellent service delivery across board.
He said, “These awards mark another milestone for UBA Group and is a testament of the diligent execution of the bank’s strategic initiatives on customer service. Being recognized as Nigeria’s best bank complements positive feedback from customers and is a recognition of our improving efficiencies, service quality and innovation. I therefore dedicate it to our growing loyal corporate and retail customers, who are our essence. Given our heritage commitment to Africa’s development, we continue to impact lives through our service as well as funding to individuals, businesses and government.”
Ayoku added that UBA remains focused and committed to its goal and vision of democratizing the banking industry throughout Africa by leveraging on new digital technologies in the best way possible.
The UBA executive further explained that UBA is determined to positively change the evolving narrative about financial service delivery in Africa as a continent.
BusinessDay publisher, Frank Aigbogun, in his remarks said UBA has excelled in key metrics such as prioritizing attention to customers, which according to him earned the bank the double honours recognition.
He said: “In these conditions only the most diversified and innovative of regional banks can prosper. And this is precisely why UBA has scooped the BAFI 2020, Best Bank of the year and International Bank of the year, a testament to hard work, resilience. For one, the lender registered impressive top- and bottom-line growth over the review period.”
UBA Plc is a leading Pan-African financial institution, offering banking services to more than twenty-one million customers, across over 1,000 business offices and customer touch points, in 20 African countries.
With presence in the United States of America, the United Kingdom and France, UBA is reputed for connecting people and businesses across Africa through retail; commercial and corporate banking; innovative cross-border payments and remittances; trade finance and ancillary banking services.
