By Kolawole Ojebisi
The Federal Competition and Consumer Protection Commission has asked the management of Air Peace Limited to appear at its Abuja Headquarters on June 23, 2025.
The commission disclosed that the invitation is in connection with the growing public outcry about consumer rights violations leveled against the Nigerian private airline.
FCCPC maintained that the allegations against Air Peace are numerous, including multiple complaints from passengers regarding non-refunded ticket fares, even in cases where the airline cancelled scheduled flights.
This is contained in a formal notice dated June 13, 2025 but made available to journalists on Monday June 16, 2025.
According to the directive which was issued by the Director of Corporate Affairs, Ondaje Ijagwu, the airline’s actions contravene Sections 130(1)(a) and (b), and 130(2)(b) of the Federal Competition and Consumer Protection Act 2018.
The statement read in part: “The Federal Competition and Consumer Protection Commission has summoned the management of Air Peace Limited over a deluge of consumer complaints from across the country relating to the non-refund of ticket fares, even in instances where the airline had cancelled its flight operations.
“These actions potentially contravene Sections 130(1)(a) and (b), and 130(2)(b) of the Federal Competition and Consumer Protection Act 2018, which expressly guarantee consumers the right to timely refunds where advance bookings, reservations, or orders are unfulfilled due to a service provider’s failure. This provision enshrines the principle of fair dealing and safeguards consumers against unfair, unjust, or unreasonable practices by service providers.
“In a formal summons dated June 13, 2025, the Commission, invoking Sections 32 and 33 of the Federal Competition and Consumer Protection Act 2018, requires Air Peace to appear before the Commission at its Abuja Headquarters on Monday, June 23, 2025.
“Specifically, Section 33(3) of the FCCPA mandates compliance, and failure attracts severe sanctions, including fines or imprisonment.”
Although not mentioned in the statement, the summons comes days after the row between Senator Adams Oshiomhole and Air Peace officials which was widely reported.
