There was a mild drama on Twitter, as two of Nigeria’s leading banks recently locked horns.
The entire drama began when the Guaranty Trust Bank (GTB) tweeted, which is believed to be aimed at throwing shades at the Sterling Bank. However, the reverse was the case, as the tweet generated lots of hilarious jibes thrown at GTB.
A customer of the Sterling Bank, identified as Dr Joe Abah, took to his Twitter handle to lodge a complaint over an alleged discrepancy of N2000 between his mobile app alert and E-mail alert.
The tweet reads, “Dear@sterling_Bankng, the account balance showing on your banking app is different (by about N2,000 less) from the balance showing on the text alert and email alert from you. Which one should I believe, please?”
The handler of GTB’s Twitter handle then tweeted, “Hi, thank you for reaching out to us. Kindly note that this platform belongs to Gtbank and not Sterling Bank. Thank you.”
In a swift response, Abah questioned the GTB’s handler for replying the tweet, since it wasn’t intended for the bank.
He tweeted, “Dear @gtbank, are you people ok? If you can mix up Twitter handles, what will you do with people’s money?”
The development sent many users wondering why GTB replied a tweet meant for Sterling Bank.
It has also generated lots of speculations about the identity of the duo’s account handler with some users suggesting that the two banks have the same handler who probably forgot to switch to the other account before replying.
Similarly, the handler of Sterling Bank went on to share the screenshot of the tweet, apparently to mock the GTB.
The New Diplomat’s checks also revealed that GTB’s account handler has deleted the tweet after it generated lots of reactions from the public.
