- 19,250 Passengers Delayed For Long Hours
- 13 Domestic Carriers Cancelled “696 Flights”
- Dana Air Had Highest Number Of Delays
By Kolawole Ojebisi
The Federal Government has disclosed that about 2,000 air passengers lost 19,274 pieces of luggage between January and June this year.
This revelation is according to data released by Nigerian Civil Aviation Authority,(NCAA) in its half-year report.
According to the data,19,250 passengers were delayed for long hours during the review period.NCAA data showed that “35,398 flights operated by 13 local carriers experienced 16,945 delays, while 26 international airlines had 2,305 flight delays out of the 7,144 flights operated within the same period”.
The 13 domestic carriers cancelled “696 flights” within the period, representing “two per cent of the total 35,398 flights operated by the airlines.”
The data also indicated that 48 per cent of total local flights were delayed by domestic operators with Dana Air getting the highest number of delays. It recorded 69 per cent flight delays, as the airline delayed “999 flights out of a total of 1,446”.
Aero Contractor had 37 per cent delays with “1,992 operations”. Arik Air had 59 per cent delays, indicating 1,378 delays out of its 2,331 flights operated within the period.
The report showed that Overland Airways, Air Peace, Max Air, Ibom Air, United Nigeria Airlines, Green Africa Airways, ValueJe, Rajo Air, and NG Eagles also recorded flight delays.
Air Peace, the biggest Nigerian airline, had “11,111 flights with 5,350 of the flights delayed, representing 48 per cent”. The airline’s performance was better than Max Air but worse than Overland Airways.
The half-year report also showed that Azman, which only flew 145 times, had 76 delays, indicating 52 per cent flight delays within the period.
The document showed that Aero Contractors had 33 cancelled flights, which was two per cent of its total flights; Arik Air had 32 cancelled flights, representing one per cent of its total operations.
Overland Airways had 57 cancelled flights, showing five per cent of its total flights; Air Peace had 294 cancelled flights, which was three per cent of its total flights; Max Air had 23 flight cancellations, representing one per cent of its total flights, among others.
On the international routes, the airlines operated 7,144 flights, with 2, 305 delays and 69 cancellations to and from Nigeria.
Eight international carriers delayed 40 per cent and above of their flight abd they include Delta Airlines, Cronos, Turkish Airlines, South African Airway, Air Peace, British Airways, Kenya Airways, and Air Cote d’Ivoire.
The United States carrier, Delta Airlines topped the list of airlines with the most flight delays among the international carriers, with 63 per cent of its flights delayed either inward or outward of Nigeria.
During the first six-month period, “Delta flew 180 times but had 113 delays and outright cancelled flights seven times.”
Cronos trailed Delta with 60 per cent of flight delays out of its 25 flights with 15 delays, but zero cancellations.Turkish Airlines operated 284 flights but had 148 delays, maintaining a third position on the list having delayed 52 per cent of its total flights. The airline also had five cancelled flights, showing two per cent of its total operations.
South African Airways operated 76 flights, “36 were delayed, showing 47 per cent of its total operations”. Air Peace with “888 flights had 409 delays, which was 46 per cent of its total operations”. The airline also had six flight cancellations, showing one per cent of its total flights within the period.
British Airways operated 354 flights in and out of Nigeria in the first six months of 2024 and recorded 141 delays, representing 40 per cent of its total operations. It also cancelled one per cent of its total flights within the period.
Kenya Airways and Air Cote d’Ivoire contributed 45 and 40 per cent to the menace of flight delays during the period.
Kenya Airways with 146 flights, had 85 delays and cancelled two per cent of its flights. Air Cote d’Ivoire had 355 flights and 141 delays, indicating 40 per cent of the total delays and eight cancelled flights or two per cent.
Many air passengers in Nigeria face challenges including the loss of personal belongings and ongoing frustrations with the poor experiences they encounter at various airports.
Passengers experience delayed or abrupt cancellations of scheduled flights at various airports in the months under review.
Recall that the NCAA had vowed to take tough measures against airlines that delay passengers’ luggage.
The regulatory agency said it will impose fines of $170 and N10,000 on foreign and local airlines, respectively for delayed passengers’ luggage as a first measure to guide against such an act.
In October in Abuja, the NCAA stated that passengers could claim up to $1,000 for missing luggage on domestic flights as well as $1,288 Special Drawing Rights for international flights.
