Bank Customers Lament ‘illegal’ Withdrawals, Demand Urgent Action

Cat:

Related stories

Air India crash: What may have gone wrong? A commercial pilot’s first analysis

There is speculation of right rudder input, which could...

National Assembly Designates June 12 as Nigeria’s Annual Presidential Address Day

By Abiola Olawale The National Assembly (NASS) has officially adopted...

Oil Prices Dip but Bullish Sentiment Remains

Crude oil prices dropped back slightly on Thursday, after...

Boeing Stocks Crash By 5% After Air India plane crash, Killing Over 200 Passengers

By Abiola Olawale The shares of an aerospace giant, Boeing,...

Some bank customers of various banks in the country have lamented the increasing spate of ‘illegal’ withdrawals from their accounts.

Some of the customers who were victims of the act said this in an interview with the News Agency of Nigeria in Abuja on Monday.

They described the act as fraudulent which the authorities must urgently address.

They also alleged that most illegal deductions in banks were being done in connivance with bank staff.

A customer with one of the new generation banks, Miss Helen Isiguzu, said that fraud was being perpetrated in almost all the banks unlike before, adding that it was more rampant in some banks.

“What is happening in banks these days is discouraging me from depositing my money with them.

“No wonder the Central Bank of Nigeria said there is so much money in the hands of Nigerians outside the banks.

“People are beginning to lose hope in commercial banks.

“Instead of my money to develop wings and disappear from my account just in a day, I rather invest it into real estate business and it will yield greater profits,’’ she said.

Mrs Anthonia Ibedalu, another customer with one of the new generation banks, said that some banks in the country were operating below international standard.

Ibedalu called on relevant authorities, including the Federal Competition and Consumer Protection Commission to step up actions and save customers from fraudulent activities in some banks.

“I travelled to South Africa for a period of three years but I had a dollar account in one of the banks.

“When I got back to Nigeria for holidays, I decided to take the money but to my surprise, I was told the money was no longer there.

“I enquired to know what happened but was told my account was hacked into. I wondered how an account that no other person had the details could be hacked into.

“When I contacted higher authorities in the bank, they investigated and my money was refunded.

“They did not tell me the result of their investigation but from their responses, it was an insider thing. I now ask, what if I didn’t know who to contact,’’ she said.

A former banker, Mr Louis Otagoro, appealed to the Chartered Institute of Bankers to ensure that only trained professionals practise in the industry.

“The CIBN should step up actions to ensure that banking profession does not become an all comers affair,’’ he said.

Meanwhile, the President of the CIBN, Ken Opara, had said that the council was resolute and committed to the observance and maintenance of ethics and professionalism among practitioners in the banking industry.

The Executive Vice Chairman of the FCCPC, Mr Babatunde Irukera, had also said they were engaging with banks to address consumer-related issues.

The Economic and Financial Crimes Commission had said that most banking fraud handled by the Commission showed that bank employees aided the acts.

The Head, Cybercrime Section of the Commission, Abbah Sambo, said that the acts were mostly perpetrated by insider Information, Communication Technology employees of banks.

He also expressed regret at the increasing rate of cybercrime in spite of best efforts by the Commission to tackle it.

Sambo observed that in years past, young people involved in cybercrime were not ICT savvy, but today, it is ICT graduates that were champions in perpetrating the crime.

NAN

Agency Report
Agency Report
Hamilton Nwosa is an experienced, and committed communication, business, administrative, data and research specialist . His deep knowledge of the intersection between communication, business, data, and journalism are quite profound. His passion for professional excellence remains the guiding principle of his work, and in the course of his career spanning sectors such as administration, tourism, business management, communication and journalism, Hamilton has won key awards. He is a delightful writer, researcher and data analyst. He loves team-work, problem-solving, organizational management, communication strategy, and enjoys travelling. He can be reached at: hamilton_68@yahoo.com

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

[tds_leads input_placeholder="Your email address" btn_horiz_align="content-horiz-center" pp_msg="SSd2ZSUyMHJlYWQlMjBhbmQlMjBhY2NlcHQlMjB0aGUlMjAlM0NhJTIwaHJlZiUzRCUyMiUyMyUyMiUzRVByaXZhY3klMjBQb2xpY3klM0MlMkZhJTNFLg==" pp_checkbox="yes" tdc_css="eyJhbGwiOnsibWFyZ2luLXRvcCI6IjMwIiwibWFyZ2luLWJvdHRvbSI6IjQwIiwiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tdG9wIjoiMTUiLCJtYXJnaW4tYm90dG9tIjoiMjUiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3NjgsImxhbmRzY2FwZSI6eyJtYXJnaW4tdG9wIjoiMjAiLCJtYXJnaW4tYm90dG9tIjoiMzAiLCJkaXNwbGF5IjoiIn0sImxhbmRzY2FwZV9tYXhfd2lkdGgiOjExNDAsImxhbmRzY2FwZV9taW5fd2lkdGgiOjEwMTksInBob25lIjp7Im1hcmdpbi10b3AiOiIyMCIsImRpc3BsYXkiOiIifSwicGhvbmVfbWF4X3dpZHRoIjo3Njd9" display="column" gap="eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTAiLCJsYW5kc2NhcGUiOiIxNSJ9" f_msg_font_family="downtown-sans-serif-font_global" f_input_font_family="downtown-sans-serif-font_global" f_btn_font_family="downtown-sans-serif-font_global" f_pp_font_family="downtown-serif-font_global" f_pp_font_size="eyJhbGwiOiIxNSIsInBvcnRyYWl0IjoiMTEifQ==" f_btn_font_weight="700" f_btn_font_size="eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTEifQ==" f_btn_font_transform="uppercase" btn_text="Unlock All" btn_bg="#000000" btn_padd="eyJhbGwiOiIxOCIsImxhbmRzY2FwZSI6IjE0IiwicG9ydHJhaXQiOiIxNCJ9" input_padd="eyJhbGwiOiIxNSIsImxhbmRzY2FwZSI6IjEyIiwicG9ydHJhaXQiOiIxMCJ9" pp_check_color_a="#000000" f_pp_font_weight="600" pp_check_square="#000000" msg_composer="" pp_check_color="rgba(0,0,0,0.56)" msg_succ_radius="0" msg_err_radius="0" input_border="1" f_unsub_font_family="downtown-sans-serif-font_global" f_msg_font_size="eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==" f_input_font_size="eyJhbGwiOiIxNCIsInBvcnRyYWl0IjoiMTIifQ==" f_input_font_weight="500" f_msg_font_weight="500" f_unsub_font_weight="500"]

Latest stories

NDN
Latest News
Air India crash: What may have gone wrong? A commercial pilot's first analysisNational Assembly Designates June 12 as Nigeria’s Annual Presidential Address DayOil Prices Dip but Bullish Sentiment RemainsBREAKING! [VIDEO] Sole Survivor Walks from Air India Plane Crash in AhmedabadBoeing Stocks Crash By 5% After Air India plane crash, Killing Over 200 PassengersRanked: U.S. International Students by Country[Video] Tragedy! UK Bound Air India Crashes, Over 204 Passengers PerishTinubu Confers National Honours on Yar'Adua, Kudirat Abiola, Ayo Adebanjo, Ken Saro-Wiwa, Humphrey Nwosu, Soyinka, Sam Amuka, Ibru, OthersSeeing Opposition In Disarray Gives Me Pleasure, Tinubu Taunts PDP, LP, OthersTinubu Denies Stopping INEC From Registering New PartiesDemocracy Day: Peter Obi Slams Tinubu for Prioritizing Politics Over the Welfare of NigeriansJune 12: PDP Raises Alarm, Says APC Is Plotting to Impose “One-Party State” on NigeriaDangote Steps Down as Sugar Chairman After Two Decades of LeadershipDemocracy Day: Reject 'Thugs Masquerading As Leaders', Utomi Urges NigeriansHow Nigeria's Money Got Into Foreign Accounts During Abacha's Reign -- Al-Mustapha
X whatsapp