Arik Air Apologises For Delay In Arrival Of London Baggage

Hamilton Nwosa
Writer

Ad

Elon Musk drops to second place as AI boom powers Oracle’s Larry Ellison to world’s richest status

By Obinna Uballa Elon Musk has lost his long-held crown as the world’s richest person to Oracle co-founder Larry Ellison, following a record-breaking surge in Ellison’s net worth. According to Bloomberg’s Billionaire Index, Ellison’s fortune jumped by an unprecedented $101 billion on Tuesday night to reach $393 billion, surpassing Musk’s $385 billion. The windfall came…

(VIDEO) Global CEOs, Top Diplomats, Ministers, Governors, Industry leaders gather in New York to unlock the Gulf of Guinea’s over $800 billion Energy, Oil & Gas, Minerals, Maritime Opportunities

By Abiola Olawale Following the official opening of the 80th Session of the United Nations General Assembly (UNGA80), New York, USA, high-level delegations from over a dozen countries, including global CEOs, top diplomats, ministers, governors, industry leaders will gather in New York to unlock the Gulf of Guinea’s over $800 billion Energy, Oil & Gas,…

BREAKING! Alleged $7.2bn Fraud: EFCC Quizzes Ex-NNPCL Boss, Mele Kyari

By Abiola Olawale The immediate past Group Chief Executive Officer (GCEO) of the Nigerian National Petroleum Company Limited (NNPCL), Mele Kyari, has reportedly been grilled on Wednesday by the Economic and Financial Crimes Commission (EFCC) over allegations of multi-billion-dollar fraud. Reports emerging on Wednesday revealed that Kyari voluntarily appeared before the EFCC to answer questions…

Ad

Arik Air has apologised to its passengers over the delay in the arrival of some of their baggage from London to Nigeria.

The airline tendered its apology through a statement signed by its communications manager, Mr Olayinka Adebanji in Lagos yesterday.

News Agency of Nigeria, (NAN) had earlier reported that some of the affected passengers had filed complaints with the Nigerian Civil Aviation Authority over the incident.

However, the airline, in the statement, explained what led to the delay.

Arik Air explained that it has been using a smaller aircraft, a Boeing 737-800, to operate the Lagos-London Heathrow route due to maintenance on the wide-body A330-200 aircraft allocated on the route for the past three days.

“One of the airline’s Airbus A330-200 aircraft had been hit by a handling company at John F Kennedy International Airport New York on Dec. 1, consequently triggering the B737-800 to be deployed on the Lagos-London route.

“In order to avoid cancellation of the Lagos-London Heathrow flights, an alternative B737-800 aircraft had to be allocated on the route to minimise the inconvenience to booked passengers.”

The airline said it was constrained in capacity following the change from a wide-body A330-200 aircraft to a narrow-body B737-800 aircraft and thus had to leave some of the passengers’ baggage behind in London.

It said passengers were however duly informed of this capacity restriction at the check-in desk at London Heathrow Airport.

The airline said that the passengers were advised of the possibility that some of their baggage would have to be sent on subsequent flights as per space availability.

“Arik Air offers the most generous in-cabin and checked in baggage allowance on the route and due to capacity restrictions on the smaller B737-800 aircraft.

“The airline has had to drop some of the baggage in order to accommodate maximum number of passengers.

“To this end, an extra aircraft was also operated to London Heathrow on Sunday, Dec.4 to accommodate all passengers and some outstanding baggage.

“Passengers have been assured that all the backlog of their baggage would arrive in Lagos on Tuesday and Wednesday, Dec. 6 and 7, respectively,” it said.

Arik Air said, it regretted any inconvenience this development might have caused its esteemed guests.

It appealed to them to show some understanding and not to resort to damaging the airline’s properties and disrupting its operations.

Ad

Unlocking Opportunities in the Gulf of Guinea during UNGA80
X whatsapp