By Kolawole Ojebisi
The Socio-Economic Rights and Accountability Project (SERAP)has described the newly announced hike in Automated Teller Machine (ATM) transaction fees by the Central Bank of Nigeria as “unlawful, unfair, unreasonable, and unjust.”
The organisation condemned the policy and gave the apex bank a 48-hour ultimatum to reverse it. This is contained in an open letter dated February 15, 2025, signed by SERAP Deputy Director Kolawole Oluwadare,
While stating the reason for its stance, SERAP argued that the policy would worsen the financial hardship faced by Nigerians, particularly low-income earners.
According to the CBN’s February 10, 2025 circular, ATM withdrawals made at machines outside a bank’s branch premises will now attract a N100 charge per N20,000 withdrawn, while withdrawals at shopping centres, airports, and standalone cash points will carry an additional surcharge of up to N500 per N20,000 withdrawal.
The directive takes effect March 1, 2025. SERAP contended that the increase contradicts Section 42(1)(a) of the CBN Act 2007, which mandates the apex bank to ensure “adequate and reasonable financial services for the public” in the national interest.
It also cited Section 1(c)(d) of the Federal Competition and Consumer Protection Act, 2018, which seeks to “protect and promote the interests and welfare of consumers” and prohibits “restrictive or unfair business practices.”
“The increase in ATM transaction fees will hit the hardest those at the bottom of the economy and exacerbate the growing poverty in the country,” SERAP stated.
“CBN policies should not be skewed against poor Nigerians and in favour of banks that continue to declare trillions of naira in profits at the expense of their customers.”
The organisation argued that imposing exorbitant fees at a time when many Nigerians are struggling economically is “manifestly unfair, unreasonable, and unjust.” It warned that the policy creates a two-tiered financial system, discriminating against economically vulnerable citizens who may not afford the extra charges.
“The increase in fees contradicts the Tinubu administration’s commitment to addressing poverty,” SERAP said.
“The CBN is failing to comply with the Nigerian Constitution, the Federal Competition and Consumer Protection Act, and international human rights obligations.”
“If we have not heard from you by then, we shall take all appropriate legal actions to compel you and the CBN to comply in the public interest,” the letter concluded.
Meanwhile, bank customers also kicked as CBN scrapped free ATM withdrawals, decrying the rate of increase.
